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Who? Where? When? These three Ws are crucial for today’s operations teams. With more hourly workers than ever before, many of whom are remote or mobile, ops teams can be buried by paperwork, whiteboards and spreadsheets as they try to figure out the three Ws.
Whether you’re a small retail shop, a manufacturing facility, or a large global staffing agency, getting the right person with the right skills to the right place at the right time is key to ensuring efficient and effective operations. But it’s not just getting the roster right at the start that matters, it’s handling the inevitable changes and communicating them to all interested parties.